Using the Chat feature on Fulcrum, you can get instant support from one of us at LeapThought.
1. The ‘Chat’ button indicates that we are online. Click on it, and select the ‘Sign In’ and then choose the ‘Name and E-mail Address’ option to enter your name and e-mail address to help us serve you better.
2. After you sign in and enter your query, we will help answer it and resolve any issues you may have.
3. To end the chat, click on ‘Options’ at the bottom of the chat window and select ‘End This Chat.’
4. You can also choose to send a transcript of the chat to yourself by click the ‘Email Transcript’ option.